So I had a little gripe about CD-Wow being fab but a little slow and was instantly contacted by the lovely Kevin, their Marketing Director. Turns out my address was wrong (which is weird as I’ve had CDs delivered here) and my CDs had been sent ages ago only to be lost in the ether. Anyhoo, a swish of Kevin’s magic mouse and my replacement CDs are winging their way to me.
And who said good customer service is a thing of the past? Ten out of ten. Big Christmas order winging its way to them, then.